| | | | | | Terms and Conditions | | | When you place an order to purchase a product from our website we will send you an email confirming receipt of your order and confirming the details of your order. Your order represents an offer to Kitchen Complements to purchase a product. Your order will be accepted by Kitchen Complements when we send an email confirming to you that the product has been dispatched to you. That acceptance will be complete at the time we send this Dispatch Confirmation Email to you. Any products on the same order which we do not confirm in the Dispatch Confirmation Email as having been dispatched to you do not form part to that contract. |
|
|
|
| | | Any item purchased on our website may be returned within twenty-one days for a full refund if accompanied by a valid receipt, in its original condition (unused) and with its original packaging. However, for reasons of hygiene we will not exchange or refund any food items. |
|
|
|
| | Despite our best efforts, a small number of products on our website may be mispriced. Rest assured, however, that we try to verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
If a product is unavailable at time of order, we will inform you by email of the approximate date of availability, and again by email, when the item comes back into stock. |
|
|
|
| | Non-Personal Data - We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organize our website.
Cookies - This website uses "cookie" technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website. Our cookies are not available to other websites. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this website.
Personal Data - We will process any Personal Data you provide to us for the following purposes:
To provide you with the goods or services you have ordered;
To contact you if required in connection with your order or to respond to any communications you might send to us;
To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service; your information helps us to more effectively respond to your customer service requests and support needs.
To administer a contest, promotion, survey or other site feature.
To send periodic emails. |
|
|
|
| | | We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause beyond our reasonable control. This condition does not affect your statutory rights. |
|
|
|
| | | If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. |
|
|
|
|
|
|
| |
